FREQUENTLY ASKED QUESTIONS

Are your antler products real?

Absolutely! We use only genuine, ethically sourced antlers from various deer species.

Do the antlers have a strong odor?

We treat the antlers during the crafting process to minimize any natural odor.

How are the antlers ethically sourced?

We obtain our antlers through reputable sources that ensure they are naturally shed and not obtained through harm to animals.

How long does it take to receive my order?

Processing time varies depending on the complexity of the piece.  We typically ship within 3-5 business days. You'll receive a shipping confirmation with tracking information once your order is shipped.

Do you offer international shipping?

Yes, we offer international shipping at an additional cost.  Shipping rates will be calculated at checkout.

What is your return policy?

We want you to be happy with your purchase!  If you are not satisfied, you can return your unused item within 5 business days of receiving it for a full refund (minus shipping costs).

Do you offer custom antler pieces?

We may be able to accommodate custom requests depending on availability and complexity. Please contact us to discuss your ideas.

CONTACT US FOR ANY QUESTIONS